What's actually happening in telecom.
The channel industry generates billions in revenue. It employs hundreds of thousands of people. It is the connective tissue between every major technology vendor and the businesses that actually use their products.
And yet — the media covering it is either vendor-funded content marketing or trade publications running on a model designed for 2008.
ChannelPulse exists because the channel deserves better. Not better spin. Better analysis. Real takes from voices that have sat in the rooms where these decisions get made — who've built the partner programs, closed the enterprise deals, survived the M&A cycles, and lived to tell the story.
The channel briefing you'll actually read.
The Team
Claire Bennett
Editor-in-Chief. Spent a decade in carrier strategy and M&A advisory before deciding the analysis was more interesting than the deals. Runs the publication. Covers the executive decisions, program overhauls, and billion-dollar bets that reshape the channel — and calls out the ones that won't work.
Mike Callahan
Twenty years. Carrier sales, partner leadership, two acquisitions he'd rather not talk about. If it involves enterprise contracts or carrier economics, Mike's probably sat in the room where it happened.
Cole Hartley
Tech & GTM. Former sales engineer who got tired of watching good products die because of bad go-to-market. Now he writes about the tools, platforms, and enablement strategies that actually move the needle — and the ones that are just vendor theater.
Emma Cross
Culture & Careers. Writes about the people side of this industry — who's getting promoted, who's getting overlooked, and why. Created the "Built Different" series profiling women in channel leadership. Her beat is simple: the channel is made of people. Cover them.
Danny Brunson
Field Correspondent. Writes "The Burn Report." Eight years on the carrier side before crossing over. Everyone agrees with Danny. Nobody will say so on the record.
Grace Tanaka
Carrier Strategy. Ten years on the direct/vendor side — started as a channel manager at a Tier 1 carrier, ran partner strategy for a major vendor, left to consult and write honestly. She knows why carriers do the things Danny roasts — because she was in the room when the math got done. Not a corporate apologist. She just explains the logic behind unpopular decisions in a way that makes people uncomfortable because it's not wrong.
Jaxon Navarro
Strategy & Disruption. Has built partner programs, dismantled partner programs, and watched other people's partner programs collapse from the outside. Covers market shifts, GTM transformation, and the strategies that are quietly dying while everyone pretends they're fine.