Archive

• Cisco just handed MSSPs a new business model. Most won't recognize it.
  Strategy · Claire Bennett · Mar 29, 2026
• ConnectWise Just Bought the Proof That Your Headcount Model Is Broken
  Strategy & Disruption · Jaxon Navarro · Mar 29, 2026
• Microsoft just cut your margin 15%. Here's the business model that replaces it.
  Strategy & Disruption · Jaxon Navarro · Mar 29, 2026
• Your Clients Want Enterprise Uptime on a Startup Budget. Here's How to Stop Losing That Argument.
  Tech & GTM · Cole Hartley · Mar 29, 2026
• Palo Alto Networks Just Rewired How Partners Make Money. Here's What Changed.
  Strategy · Claire Bennett · Mar 29, 2026
• I spent three days at RSAC listening to vendors explain AI agents. Here's what actually matters.
  From the Field · Danny Brunson · Mar 29, 2026
• AT&T's open-access fiber play is bigger than the Lumen deal. Channel partners are sleeping on it.
  Strategy & Disruption · Jaxon Navarro · Mar 28, 2026
• Barracuda merged its MSP and reseller tracks. Here's what that actually changes for you.
  Tech & GTM · Cole Hartley · Mar 28, 2026
• The FCC Just Ended Your Foreign Router Strategy
  Strategy & Disruption · Jaxon Navarro · Mar 28, 2026
• Servers Are Doubling in Price. Here's How to Talk to Your Clients About It.
  Industry & Carriers · Mike Callahan · Mar 28, 2026
• Sherweb just took $125M and got very serious about running the cloud marketplace for MSPs everywhere
  M&A & Deals · Claire Bennett · Mar 28, 2026
• 340 M365 Orgs Got Wrecked by a Login Screen You Didn't Build
  Tech & Tools · Cole Hartley · Mar 27, 2026
• Microsoft Just Told You the Resale Business Is Dead. Did You Hear It?
  Strategy & Disruption · Jaxon Navarro · Mar 27, 2026
• The Attack That Impersonates You
  From the Field · Danny Brunson · Mar 27, 2026
• Google Cloud Just Hired Its Best Argument Against Microsoft
  Strategy · Claire Bennett · Mar 26, 2026
• Microsoft Is Cutting License Margins. Here's Why They're Not Wrong.
  Strategy · Grace Tanaka · Mar 26, 2026
• 62% of Your SMB Clients Are Already Using AI. What's Your Plan?
  Strategy & Disruption · Jaxon Navarro · Mar 26, 2026
• Microsoft's April 1 Deadline Is Real. Here's What to Do Before It Hits.
  Tech & Tools · Cole Hartley · Mar 25, 2026
• 84% of SMBs Want an AI Advisor. Most MSPs Aren't Positioning as One.
  Strategy & Disruption · Jaxon Navarro · Mar 25, 2026
• GoTo Launched a Separate Partner Network for LogMeIn. Here's What That Actually Tells You.
  Tech & Tools · Cole Hartley · Mar 24, 2026
• Your CMMC Work Doesn't Cover What GSA Just Changed
  Strategy & Disruption · Jaxon Navarro · Mar 24, 2026
• CISA Didn't Show Up. Neither Did the FBI. Neither Did the NSA.
  From the Field · Danny Brunson · Mar 24, 2026
• March 31 Isn't a Partner Program Change. It's a Forced Architecture Decision.
  Strategy & Disruption · Jaxon Navarro · Mar 23, 2026
• Your First Channel Partners Expo: What I Wish Someone Told Me
  Culture & Careers · Emma Cross · Mar 23, 2026
• Cisco and Microsoft Are Selling Security Together Now. That's Your $163B Opportunity.
  Strategy · Claire Bennett · Mar 23, 2026
• Cloudflare PowerUP Is Building the Security Advisors Carriers Wish They Had
  Carrier Strategy · Grace Tanaka · Mar 23, 2026
• The Early-Career Playbook for Channel Partners Week
  Culture & Careers · Emma Cross · Mar 23, 2026
• The EU Just Made a Big Move for Women in ICT — Is the US Channel Paying Attention?
  Culture & Careers · Emma Cross · Mar 23, 2026
• How Vendors Actually Design SPIFFs: A Channel 101 Guide from the Other Side
  Carrier Strategy · Grace Tanaka · Mar 23, 2026
• Microsoft Just Killed the Free Grace Period. Here's What to Do Before May 4.
  Tech & Tools · Cole Hartley · Mar 23, 2026
• MWC 2026: Carriers Finally Admit 5G Alone Won't Pay the Bills
  Carrier Strategy · Grace Tanaka · Mar 23, 2026
• NVIDIA Just Handed MSPs a New Revenue Line. Here's How to Actually Use It.
  Tech & Tools · Cole Hartley · Mar 23, 2026
• Inside Palo Alto's NextWave Overhaul: What the New Incentive Framework Actually Means
  Carrier Strategy · Grace Tanaka · Mar 23, 2026
• PartnerTechX 2026: The Sessions Worth Your Time If You're Under 30
  Culture & Careers · Emma Cross · Mar 23, 2026
• The SaaSpocalypse Happened. Here's What MSPs Actually Need to Know.
  From the Field · Danny Brunson · Mar 23, 2026
• Spectrum Just Became Your Competition in the Contact Center
  From the Field · Danny Brunson · Mar 23, 2026
• Stratelegy's Quiet Play: Why Device Lifecycle Is the Next Big Advisor Opportunity
  Carrier Strategy · Grace Tanaka · Mar 23, 2026
• Three Women Running Channel Orgs Right Now — And What They'd Tell Their 25-Year-Old Selves
  Culture & Careers · Emma Cross · Mar 23, 2026
• AWS Embedded AI Agents Into Your Partner Portal. Here's What They Actually Do.
  Tech & Tools · Cole Hartley · Mar 22, 2026
• AT&T, Comcast, and Spectrum Just Turned Their Networks Into AI Computers
  Strategy · Claire Bennett · Mar 22, 2026
• PE Bought the Cybersecurity Sector. Now They Can't Sell It.
  Strategy & Disruption · Jaxon Navarro · Mar 22, 2026
• Charter-Cox Is One State Away From Closing. Here's What That Means for You.
  M&A & Deals · Claire Bennett · Mar 21, 2026
• Ransomware Crews Were Inside Cisco Firewalls 36 Days Before Anyone Knew
  From the Field · Danny Brunson · Mar 21, 2026
• Your MSP Tools Are Someone Else's Attack Chain
  Strategy & Disruption · Jaxon Navarro · Mar 21, 2026
• D&H Grew 70% in Cloud. Now They Want to Teach You to Sell.
  From the Field · Danny Brunson · Mar 20, 2026
• Fortinet Raised Prices 20%. Its Partner Program Got Harder. Both Are the Right Move.
  Strategy & Disruption · Jaxon Navarro · Mar 20, 2026
• OpenAI Just Built Its Own Channel. It Runs Through Private Equity.
  M&A & Deals · Claire Bennett · Mar 20, 2026
• Front Just Went TSD. Here's Why That's a Bigger Deal Than It Sounds.
  From the Field · Danny Brunson · Mar 19, 2026
• Google Just Handed Its Fiber Network to Private Equity. Here's What It Means for the Channel.
  M&A & Deals · Claire Bennett · Mar 19, 2026
• ConnectWise Just Found Another Critical ScreenConnect Flaw. MSPs, Patch Now.
  Tech & Tools · Cole Hartley · Mar 19, 2026
• HPE-Juniper's Best Channel People Are Walking. Extreme Networks Is Bragging About It.
  M&A & Deals · Claire Bennett · Mar 18, 2026
• MSPs Have Three Choices on AI Right Now. Two of Them Are Losing.
  Tech & Tools · Cole Hartley · Mar 18, 2026
• Salesforce Is Now Paying Partners for Results, Not Hours. Here's What That Actually Means.
  Strategy · Grace Tanaka · Mar 18, 2026
• Intel Can't Ship Enough CPUs. Your Hardware Margins Are About to Feel It.
  Tech & Tools · Cole Hartley · Mar 17, 2026
• Nvidia Just Turned T-Mobile's Network Into an AI Platform. The Channel Should Pay Attention.
  Strategy · Claire Bennett · Mar 17, 2026
• A Hacker Stole a Petabyte from Telus. The Scary Part Is How They Got In.
  From the Field · Danny Brunson · Mar 17, 2026
• Google Just Handed Its Fiber Network to Private Equity. Here's What That Means.
  M&A & Deals · Claire Bennett · Mar 16, 2026
• HPE + Juniper Eight Months In: The Cisco Challenger You Might Have Underestimated
  Industry & Carriers · Mike Callahan · Mar 16, 2026
• The PE-Backed MSP Churn Problem Is Worse Than Anyone Is Admitting
  Strategy & Disruption · Jaxon Navarro · Mar 16, 2026
• Anthropic's $100M Channel Bet Isn't About AI. It's About Who Sells It.
  Strategy & Disruption · Claire Bennett · Mar 15, 2026
• Microsoft's Org Chart Just Told You Where Copilot Is Headed
  Industry & Carriers · Mike Callahan · Mar 15, 2026
• PE-Backed MSPs Aren't Losing Employees. They're Designed To.
  Strategy & Disruption · Jaxon Navarro · Mar 15, 2026
• 400 MSPs just told us which vendors they actually trust. The results should worry half the industry.
  Industry & Carriers · Claire Bennett · Mar 14, 2026
• The Burn Report: Salesforce is a contact center company now. Nobody in the channel is surprised.
  From the Field · Danny Brunson · Mar 14, 2026
• Huntress just opened the door to resellers. That sound you hear is the MSP-only security model cracking.
  Strategy & Disruption · Jaxon Navarro · Mar 14, 2026
• The Lumen you sold is gone. Here's what channel partners need to do about it.
  Industry & Carriers · Grace Tanaka · Mar 14, 2026
• The most profitable MSPs pay less and fire more. The data finally says so out loud.
  Strategy & Disruption · Mike Callahan · Mar 14, 2026
• SonicWall just made the smartest move in its partner program's history. Here's why most partners will miss it.
  Tech & GTM · Cole Hartley · Mar 14, 2026
• Anthropic just joined the channel. $100 million says they're not leaving.
  Strategy & Disruption · Jaxon Navarro · Mar 13, 2026
• Best TSDs for MSPs in 2026
  Tech & Tools · Cole Hartley · Mar 13, 2026
• Carrier Partner Programs Explained: What You Need to Know
  Industry & Carriers · Grace Tanaka · Mar 13, 2026
• Half of Every AI Deal You're Working Is Stuck at the Pilot. Here's How to Be the Rep Who Closes It.
  Tech & GTM · Cole Hartley · Mar 13, 2026
• Enterprise Connect is over. Here's what they didn't put on stage.
  Culture & Careers · Emma Cross · Mar 13, 2026
• How Channel Partners Make Money
  Strategy & Disruption · Jaxon Navarro · Mar 13, 2026
• Master Agent vs TSD vs Distributor: What's the Difference?
  Strategy & Disruption · Jaxon Navarro · Mar 13, 2026
• Microsoft's $99 bundle just changed your renewal conversation
  Tech & Tools · Cole Hartley · Mar 13, 2026
• The Profitable MSP Plays a Different Game. Here's the Data.
  Strategy · Jaxon Navarro · Mar 13, 2026
• When 85% of Telecom Deals Include IT Services, Pure-Play Telecom Is a Sunset Business
  M&A & Strategy · Claire Bennett · Mar 13, 2026
• Telecom Channel Glossary: 75 Terms Every Partner Should Know
  Culture & Career · Danny Brunson · Mar 13, 2026
• How Residual Commissions Work in the Telecom Channel
  From the Field · Mike Callahan · Mar 13, 2026
• What Is a TSD in Telecom? Full Guide for Agents, MSPs, and Advisors
  M&A & Deals · Claire Bennett · Mar 13, 2026
• What Is the Telecom Channel? A Plain-English Guide
  Strategy & Disruption · Claire Bennett · Mar 13, 2026
• Mitel just made the strongest case for on-premises in years. I didn't see that coming.
  Industry & Carriers · Mike Callahan · Mar 12, 2026
• The channel spent a decade selling deflection. That era just ended at Enterprise Connect.
  Strategy & Disruption · Jaxon Navarro · Mar 11, 2026
• AT&T just committed $250 billion to rebuilding America's network. Here's what it actually means for partners.
  Strategy & Disruption · Claire Bennett · Mar 11, 2026
• Five9 just made the smartest channel move at Enterprise Connect. Nobody's talking about it.
  From the Field · Danny Brunson · Mar 11, 2026
• 10% Growth Sounds Healthy. Half the MSP Industry Is About to Find Out It Isn't.
  Strategy & Disruption · Jaxon Navarro · Mar 11, 2026
• RingCentral is putting OpenAI inside your phone calls. Here's why that's a bigger deal than it sounds.
  Tech & Tools · Cole Hartley · Mar 11, 2026
• Salesforce just launched a contact center. Every CCaaS partner should be nervous.
  Industry & Carriers · Claire Bennett · Mar 11, 2026
• Zoom stopped being a meeting tool yesterday. UCaaS partners need to catch up.
  Tech & Tools · Cole Hartley · Mar 11, 2026
• The agentic AI race has an accountability problem
  Strategy & Disruption · Jaxon Navarro · Mar 10, 2026
• Cisco's SD-WAN Just Got Owned by a Nation-State Actor and Nobody Told Your Partner Manager
  From the Field · Danny Brunson · Mar 10, 2026
• The Honest Conference Season Survival Guide
  From the Field · Danny Brunson · Mar 10, 2026
• Salesforce Gutted Its Partner Program and Rebuilt It Around Agentforce
  Strategy & Disruption · Claire Bennett · Mar 10, 2026
• The only vendor at Enterprise Connect that won't steal your customer
  From the Field · Danny Brunson · Mar 10, 2026
• Your Perimeter Is Gone. ConnectWise's Threat Report Proves It.
  Strategy & Disruption · Jaxon Navarro · Mar 10, 2026
• Zoom just declared war on Microsoft 365
  Strategy & Disruption · Claire Bennett · Mar 10, 2026
• Anthropic Just Showed You Where to Build Next
  · ChannelPulse · Mar 9, 2026
• AT&T Bought Lumen's Fiber Customers and Reorganized Around Them
  Industry & Carriers · Grace Tanaka · Mar 9, 2026
• Forcepoint Rebuilt Its Partner Program Around AI Data Security
  Tech & Tools · Cole Hartley · Mar 9, 2026
• The channel needed PE's money. Here's what the alternative looked like.
  Strategy & Disruption · Grace Tanaka · Mar 7, 2026
• Broadcom's VMware purge: the partner massacre nobody recovered from
  Strategy & Disruption · Jaxon Navarro · Mar 6, 2026
• Cisco 360: the biggest partner program overhaul in a decade
  M&A & Deals · Claire Bennett · Mar 6, 2026
• Microsoft's telecom AI play is bigger than you think
  Strategy & Disruption · Jaxon Navarro · Mar 5, 2026
• ServiceNow spent $12 billion on security in one year. Here's what that means for you
  M&A & Deals · Claire Bennett · Mar 5, 2026
• Verizon and T-Mobile both replaced their CEOs. The channel shrugged
  Industry & Carriers · Claire Bennett · Mar 5, 2026
• Where VMware partners actually went after Broadcom
  M&A & Deals · Claire Bennett · Mar 5, 2026
• CoreWeave went from crypto mining to a $23B IPO
  Strategy & Disruption · Jaxon Navarro · Mar 4, 2026
• The loyalty trap: why good people stay at bad companies for too long
  From the Field · Danny Brunson · Mar 4, 2026
• Can we stop saying 'outcomes'? Nobody knows what it means
  Strategy & Disruption · Jaxon Navarro · Mar 3, 2026
• Lumen bet $8.5 billion on becoming the AI network. It might actually work
  Industry & Carriers · Mike Callahan · Mar 3, 2026
• PE is turning the channel into the thing we all ran away from
  From the Field · Danny Brunson · Mar 2, 2026
• Built Different: she bought her first MSP at 27. Now she runs three
  Culture & Career · Emma Cross · Mar 1, 2026
• Charter plus Cox isn't a cable deal. It's a wireless play
  M&A & Deals · Claire Bennett · Mar 1, 2026
• I tested AI in every major PSA and RMM. Most of it is marketing
  Tech & Tools · Cole Hartley · Feb 28, 2026
• The partner programs that actually matter in 2026
  M&A & Deals · Claire Bennett · Feb 27, 2026
• T-Mobile wants 50% more channel revenue. I've seen this movie before
  Industry & Carriers · Mike Callahan · Feb 27, 2026
• Deloitte says telecoms must become platforms or die. They're probably right
  Industry & Carriers · Claire Bennett · Feb 24, 2026
• Palo Alto wants you all-in on their platform. Here's the math
  Tech & Tools · Cole Hartley · Feb 24, 2026
• The generalist VAR has about 18 months left
  Strategy & Disruption · Jaxon Navarro · Feb 21, 2026
• The quiet trend: MSPs are buying VARs, not the other way around
  Strategy & Disruption · Jaxon Navarro · Feb 20, 2026
• Starlink's direct-to-device play is the channel disruptor nobody's pricing in
  Strategy & Disruption · Jaxon Navarro · Feb 17, 2026
• The Burn Report: that SPIFF email you got this morning is a lie
  From the Field · Danny Brunson · Feb 14, 2026
• Kaseya 365 vs. ConnectWise vs. Pax8: the MSP platform wars get personal
  Tech & Tools · Cole Hartley · Feb 13, 2026
• The women running the channel don't need a panel to prove it
  Culture & Career · Emma Cross · Feb 11, 2026
• AI copilots are coming for your CRM. And maybe your job
  Tech & Tools · Cole Hartley · Feb 10, 2026
• Every carrier changes their comp plan in February. That's not a coincidence
  Industry & Carriers · Mike Callahan · Feb 7, 2026
• Your phone system and your contact center are merging. Get used to it
  Industry & Carriers · Mike Callahan · Feb 6, 2026
• The PE roll-up machine: why every MSP owner got a call in 2025
  Industry & Carriers · Mike Callahan · Feb 3, 2026
• Everything important at a conference happens after 9 PM
  From the Field · Danny Brunson · Jan 24, 2026
• Data sovereignty is about to reshape every cloud deal you sell
  Industry & Carriers · Mike Callahan · Jan 23, 2026
• Channel Partners 2026: what I'm watching for in April
  Culture & Career · Emma Cross · Jan 20, 2026
• Security overtakes hardware as the #1 channel category
  Tech & Tools · Cole Hartley · Jan 16, 2026
• A carrier poached my deal last Tuesday. Again
  From the Field · Danny Brunson · Jan 14, 2026
• ConnectWise, Kaseya, and N-able all say 'open ecosystem.' None of them mean the same thing
  Tech & Tools · Cole Hartley · Jan 13, 2026
• Your 2019 channel playbook is costing you money
  Strategy & Disruption · Jaxon Navarro · Jan 7, 2026
• I'm 23 and AI is already doing half my job. Here's why I'm not scared
  Culture & Career · Emma Cross · Jan 3, 2026
• Why we built ChannelPulse
  Culture & Career · Claire Bennett · Jan 1, 2026