GoTo just launched the LogMeIn Partner Network — a separate channel program dedicated to resellers, MSPs, and GSIs selling LogMeIn products. Tiered incentives, co-marketing funds, dedicated partner managers, training resources, the full kit.
The announcement is worth reading carefully, because buried in the framing is an admission GoTo probably didn’t mean to highlight.
Steve Shattuck, GoTo’s VP of Global Partner Ecosystems, told ChannelE2E that the new program was created because MSPs, VARs, GSIs, and other traditional channel partners were not getting the sales support and training they needed through the existing GoTo Partner Program.
That sentence does a lot of work. The company is telling you that the previous program wasn’t built for them. Channel partners were selling LogMeIn products — Resolve, Rescue, the endpoint management and remote access stack — without the structure that makes selling those products sustainable at scale.
What LogMeIn Actually Is in 2026
If you haven’t touched the LogMeIn portfolio since the GoTo rebrand in 2022, here’s where things stand.
LogMeIn Resolve is the RMM/remote support play — unified endpoint management, remote access, and zero trust features consolidated into one platform. LogMeIn Rescue is the enterprise remote support product, the one with serious market share in IT helpdesk environments. These are mature products with real installed base, particularly in mid-market and enterprise accounts.
GoTo is a $1 billion revenue company — the kind of scale that PE investors love in the channel. The LogMeIn portfolio represents a meaningful chunk of that. The fact that it was sitting inside a generalist partner program not designed for traditional channel partners is, in retrospect, a strange choice. The new network is an acknowledgment that leaving that revenue on the table doesn’t make sense.
The Program Mechanics
At launch, the focus is resellers. MSP and GSI-specific features come later in 2026. That staging is notable — it suggests the initial release is the foundation, not the finished structure.
What’s live now: access to the full LogMeIn portfolio, dedicated partner support including partner managers and solutions consultants, co-marketing opportunities with joint campaign funds and pipeline generation resources, and tiered recognition tied to sales performance.
What’s coming: specifics on MSP pricing, probably multi-tenant management improvements, and whatever the GSI track looks like. The company hasn’t announced those details yet.
The co-marketing piece is worth watching. Co-marketing funds that are actually usable — not theoretical credits that expire before you can spend them — are one of the things that separate functional partner programs from announcement-only ones. The difference between “we have co-marketing” and “here’s $5K in funds you can deploy against a specific campaign by this date” is the difference between a real program and a slide deck.
The tiered incentive structure is table stakes at this point. Every major vendor has one. The question is whether the tier thresholds are achievable for a mid-sized MSP or sized for enterprise accounts only. GoTo hasn’t published that math yet.
What This Means for MSPs Considering LogMeIn
If you’re running endpoint management and remote support — and especially if you’re deciding between building, buying, or waiting on AI-enhanced tools — you have real options in this market. ConnectWise Control owns a significant share of the MSP-native market. NinjaRMM has been growing fast on the mid-market end. TeamViewer has its own channel program. Sitting this out and evaluating LogMeIn only after the MSP-specific program features land in late 2026 is a defensible call.
But there’s also a real argument for early engagement.
LogMeIn Resolve has been positioning hard on zero trust remote access — tying ZTNA directly into the endpoint management workflow rather than selling it as a separate security product. For MSPs who are building zero trust as a service offering, that integration is genuinely interesting. Getting in early on a program that’s being built out means you have input into what the MSP tier looks like, and you’re not scrambling for mindshare with the channel team after everyone else has signed up.
The Softcat endorsement in the launch announcement is worth something. Softcat is a serious UK-based IT reseller with a strong reputation for evaluating programs before committing. Their channel team isn’t signing up for announcements — if they’re in, the enablement resources are at least functional.
The Honest Verdict
GoTo needed to do this. The LogMeIn portfolio was being undersold through a program that wasn’t designed for it. Shattuck’s appointment in 2025 was a signal that channel got more serious. This is the follow-through.
Is it complete? No. The MSP-specific mechanics aren’t out yet, which means anyone evaluating this for an MSP-centric practice is making a bet on execution that hasn’t happened yet.
Is it worth tracking? Yes. LogMeIn Resolve has a real story in the zero trust endpoint management space, and if the MSP tier delivers actual support infrastructure rather than just tiered discounts, it fills a gap in the market.
Check back when the MSP features land. That announcement will tell you whether GoTo is serious about this or just repackaging.
For the broader picture on how the MSP tools market is shaking out right now, the breakdown on Kaseya vs. ConnectWise vs. Pax8 stack wars is still the best read on where the consolidation pressure is actually coming from.