FAQ

FAQ

FAQ2023-10-08T21:32:06+02:00
What is ChannelPulse and how does it work?2023-12-07T12:38:31+01:00

ChannelPulse is a platform that aggregates real-time marketing campaign data from multiple channels for further analysis without any technical knowledge needed from the user.

Who can benefit from ChannelPulse? 2023-12-07T12:38:44+01:00

ChannelPulse is tailored for marketers from small and medium businesses who want to maximize their ROI on marketing spend by  enabling them to make real-time data driven decisions for campaign optimizations

What features does ChannelPulse offer?  2023-12-07T12:38:59+01:00

ChannelPulse allows you to: 

  • Integrate data from social media platforms into one dashboard;
  • View dashboard with live KPI updates;
  • See total number of all campaigns and platforms utilized;
  • Check lists of all active campaigns across all platforms;
  • Drill down the data on campaigns performance;
  • Drill down the data on platform performance;
  • Interact with graphs;
  • Save dashboards for further quick access.
How long is my free trial period? 2023-12-07T12:39:12+01:00

We just started developing ChannelPulse and are at an early product stage – currently in Alpha (as of Q3 2023). Your access to ChannelPulse will be free for as long as we’re in the Alpha stage. If you sign up now, we will also offer you a significant discount once Beta is live and then a lifetime discount for your account.

What features do I have access to during my free trial period? 2023-12-07T12:39:22+01:00

During your free trail you have access to all the features currently available in ChannelPulse.

How do I pay for my ChannelPulse subscription? 2023-12-07T12:39:35+01:00

To be completely frank – we’re not there yet. 

We won’t be collecting payments for the usage of the platform for a couple months to come – at least while we’re in Alpha (timeline unknown as of now, Q3, 2023). So enjoy your free access to ChannelPulse – it’s on us! However, if in return, we could ask for some of your time to help us push the product in the right direction thanks to your feedback – that would mean the world to us.

What social media and advertising platforms can I integrate with ChannelPulse?2023-12-07T12:39:46+01:00

We are constantly working on adding new integration options to the list. At the moment, integrations with Facebook Ads, Instagram Ads, LinkedIn Ads, YouTube Ads and Google Ads are available.  Check out our Help Center to see how to set up the integration. If you would like to use ChannelPulse with a platform we don’t feature yet – let us know please. We’d love to at least add it to our feature backlog or, who knows, maybe a quick miracle can happen ;)

Can several people share the same ChannelPulse account? 2023-12-07T12:39:58+01:00

For now, feel free to share your account with other people in your organization if this is helpful to you.

How long does the implementation of ChannelPulse take? 2023-12-07T12:40:07+01:00

At the current Early Stage of product development, the integration process is manual and usually takes around 20 minutes. We are actively working on introducing an efficient integration solution, aiming to minimize the integration time to just 3 minutes. 

When can I expect to see my data?2023-12-07T12:44:42+01:00

The system will pull out and unify first batch of data within 3 minutes. Depending on the data volume it can take up to 30 minutes to start seeing the full picture in ChannelPulse. We’re limited by the speed and data limits of the specific platform, so results may vary. 

How is ChannelPulse different from other solutions?2023-12-07T12:40:27+01:00

The goal of Channelpulse is to help you achieve better marketing results while spending less money. Or, put simply, generate revenue more effectively.  

We want to make it easy for our customers to:  

  • seamlessly integrate all marketing channels, regardless of technical background, without the support of IT or analytics teams;
  • real-time data updates for making on the fly data-driven decisions;
  • deep dive into data by drilling down from the campaign group level to the ads level.
Can I cancel my subscription at any time? 2023-12-07T12:40:36+01:00

Yes, absolutely :)

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